Luton Family Hubs offer services available to support your family.
Weekly e-newsletters will be available here from Monday 9 September 2024.
* Although there is no need to stay off school, treatment may be required, and the school must be informed of this illness or condition.
Supporting the mental health and wellbeing of children has never been so important.
To assist you with this, we have created this section of Family Hub, which contains useful resources to support families.
There are services available online that you can access which can offer support:
We are committed to supporting our community in various ways and are pleased to assist with signing forms and writing letters for non-educational purposes and personal matters.
To ensure that you receive the required information promptly and efficiently, we kindly request that you follow the procedures outlined in this communication.
Administration fees
Our fees for processing requests are outlined below:
- Passport countersignature for pupils currently on roll: £15 (we do not offer this service for ex-pupils)
- Non-educational letters for personal gain: £5
- Reports or supplementary documentation requested: 5p per page
Only one copy of reports or supplementary documentation will be provided. Additional copies can be requested at an extra charge.
Request submission
Please complete the form below to make your request. This will enable us to keep track of requests and ensure they are processed in a timely manner.
We will not accept requests made over the telephone, by email or in-person.
After submitting your request, our Business Support Team will send you a payment notification via IRIS ParentMail.
Processing time
We will process your request no later than five working days after you have made payment.
Our Business Support Team will contact you with a collection date.
Many requests require input from our Head Teacher or Senior Leadership Team. We, therefore, need to coordinate requests with their schedules and wider commitments.
Collection arrangements
Before collecting your documents from our Business Support Team, please contact 01582 414 545 on the day of collection to confirm they are ready.
